Features & Benefits
Welcome! This section is written for business users, not for technical users.
Each page answers three simple questions about a feature of the Kitchen365 Console:
- How does it help my business?
- What would my team have to do by hand without it?
- How much time does it save?
If you want click-by-click steps instead, please see the Kitchen365 Console Guide.
Why a Console at all?
Many businesses run on spreadsheets, emails and phone calls. This works well in the beginning. As orders grow, the same problems start to appear:
- Quotes take too long, so the customer buys from someone else.
- Website enquiries sit in a shared inbox and nobody replies in time.
- Prices, tax and freight are typed by hand, so small mistakes cost money.
- Nobody can quickly answer the question, "Where is my order?"
- Month-end reports take two days to prepare and are already old.
Each feature below removes one of these problems. Together they save your team about one full working day of manual work per person, every week.
What each feature does for you
Use the search box or the team filters below. Click any card to open the full page.
Shows the health of your business on one screen.
Without it: Open 4 screens and add up numbers every morning.
Creates professional quotes fast, and turns them into orders.
Without it: Build quotes in Excel, then type them again as orders.
Keeps orders, invoices, shipments and refunds in one place.
Without it: Track everything in spreadsheets and email.
Handles customer complaints in a clear, tracked way.
Without it: Search long email chains to find what was promised.
Keeps one clean record per customer, with the right prices.
Without it: Look up old prices and discounts for every quote.
Collects every website enquiry so none is missed.
Without it: Watch a shared inbox and hope someone replies.
Shows which marketing brings phone calls.
Without it: Guess which advert made the phone ring.
Lets your team change products and prices themselves.
Without it: Raise a ticket and wait for a developer.
Runs offers and discounts without any coding.
Without it: Wait days for a developer to publish an offer.
Keeps designs and documents with the right customer.
Without it: Search email and laptops for the latest file.
Gives each person only the access their job needs.
Without it: Share one login, or wait for IT.
Shows website and lead performance in simple charts.
Without it: Prepare a report in Excel every month.
Sets your rules for tax, pricing, shipping and timezone.
Without it: Calculate tax and freight for every quote.
Takes card, ACH, PayPal and offline payments through your own gateway.
Without it: Key in card payments and check every ACH payment by hand.
Live UPS, FedEx and freight rates, or your own shipping rules.
Without it: Look up carrier rates and estimate freight for every quote.
Calculates sales tax with Stripe Tax, TaxJar or your own rates.
Without it: Look up the tax rate and taxable amount for every quote.
Lets customers pay online by card or ACH.
Without it: Raise invoices by hand and follow up for payment.
Lets staff manage their own password safely.
Without it: Ask an admin every time someone is locked out.
Lets shoppers see your doors on a photo of their own kitchen.
Without it: A designer mocks up each kitchen by hand before the customer can see it.
Showing 19 of 19 features.
Work out your own saving
Every business is different. Move the sliders to your own volumes to see what the Console would save your team.
Show these numbers as a table
| Area of work | Hours per week | Hours per year |
|---|---|---|
| Making and sending quotes | 24.3 | 1,168 |
| Turning quotes into orders | 6.25 | 300 |
| Order, invoice and shipment admin | 5.5 | 264 |
| Handling website enquiries | 5 | 240 |
| Price and product updates | 0.65 | 31 |
| Total | 41.7 | 2,003 |
Based on the timings used across this section: about 73 minutes saved on making and sending each quote, 25 minutes on turning a quote into an order, 22 minutes on order and invoice admin, 6 minutes per website enquiry plus daily sorting, and 8.5 hours on each bulk price or product update. Please replace them with your own measurements once you have them.
How each page is written
Every page follows the same simple order:
- In simple words — what the feature does for your business
- The problem it solves — what goes wrong without it
- What happens without it — the manual work and the risk
- Time you save — task by task, manual way versus Console
- Your process, before and after
- Who uses it and when to use it
- What each part does for you
- Step-by-step guide — the link to the detailed how-to
These timings are typical examples for a business doing this work by hand with spreadsheets, email and phone. Your numbers may be higher or lower. Please use them as a guide, and update them once you measure your own team.
Related guides
- Kitchen365 Console Guide — step-by-step help for every screen
- Release Notes — what is new in each version