Skip to main content
Version: 2.0.0

Kitchen365 Console v2.0.0 — Q2 2026

Release Date: July 10, 2026

Executive Summary​

This quarter focused on strengthening the Kitchen365 B2C platform through major enhancements in customer onboarding, payment processing, shipping architecture, business integrations, website modernization, and user experience. Significant investments were made in operational efficiency, customer self-service capabilities, platform scalability, and migration initiatives, resulting in a more streamlined purchasing and administration experience for both customers and internal teams.

Highlights​

  • Expanded shipping capabilities with FedEx, UPS, and FreightQuote integrations while modernizing the shipping architecture with package-based processing
  • Implemented QuickBooks, Klaviyo, and Freshsales CRM integrations within the Customer Console ecosystem
  • Added support for multiple payment gateways including NMI and Clover Credit Card Processing
  • Launched the new Admin Console (Launchpad) Master Dashboard for centralized operational visibility
  • Replaced the legacy JotForm onboarding process with a fully integrated Customer Onboarding Form
  • Enabled customer-side quote editing, reducing support dependency and improving self-service capabilities
  • Introduced SKU-level search capabilities within Global Search for faster product discovery and navigation
  • Enhanced invoice and order-related documents with company branding support
  • Improved browsing performance through lazy-loading implementation across product and style listings
  • Successfully completed the migration of Phase 2 websites to the latest Kitchen365 platform architecture

New Capabilities​

Admin & Customer Console​

Admin Console Master Dashboard​

  • Introduced a centralized dashboard within Launchpad to provide operational insights (invoice, order, quotes, site visit) per client
  • Gives clear insights of per customer system usage

Customer Onboarding Modernization​

  • Implemented a native onboarding form experience, replacing the external JotForm process
  • Improved onboarding efficiency and data consistency

Customer Quote Editing​

  • Added functionality allowing customers to modify and update quotes directly from the portal

Global Search Enhancements​

  • Added SKU-level search capabilities within Global Search on home page
  • Improved product discovery by allowing users to locate products directly using SKU values
  • Reduced search time and improved navigation across large catalogs

Integrations​

Freshsales CRM Integration​

  • Added integration with Freshsales CRM to improve lead management and customer relationship workflows
  • Enabled synchronization of customer and sales-related information between Kitchen365 and Freshsales
  • Improved visibility into customer interactions and sales opportunities through centralized CRM processes
  • Reduced manual effort through automated customer data synchronization

QuickBooks Connector​

  • Expanded connector mapping and configuration capabilities; customers can opt for the QuickBooks integration
  • All eCommerce activities on the customer website are synced to QuickBooks
  • Currently syncing customer, SKU, invoice, quote, and payment data
  • Uni-directional support in this release; bi-directional support planned upon customer request

Freshsales Connector​

  • Expanded connector mapping and configuration capabilities for DM automation workflows
  • All leads (contact us, FKD) are synced to Freshsales
  • Freshsales workflows set for marketing and lead nurturing

Klaviyo Connector​

  • Expanded connector mapping and configuration capabilities for DM automation workflows
  • All leads (contact us, FKD) are synced to Klaviyo
  • Klaviyo workflows set for marketing and lead nurturing

Payments​

NMI Payment Gateway​

  • Added support for NMI payment processing on B2C websites

Clover Credit Card Processing​

  • Implemented Clover payment gateway integration for secure credit card transactions

Payment Fee Label Support​

  • Added configurable payment fee labels through product attributes for improved transparency

Shipping & Fulfillment​

Online Shipping Methods​

  • Added framework support for online carrier integrations
  • FedEx Shipping Integration — Introduced FedEx as a supported shipping carrier
  • UPS Shipping Integration — Added UPS shipping support with real-time shipping rate capabilities
  • FreightQuote Integration — Integrated FreightQuote to support freight shipping workflows and carrier rate management

Client-Specific Shipping Configuration​

  • Added support for client-specific shipping configuration
  • Clients can opt for specific shipping configurations that are supported

Website Migration & Modernization​

Phase 2 Website Migration​

  • Successfully migrated Phase 2 websites to the latest Kitchen365 platform architecture
  • Improved maintainability, scalability, and performance across migrated websites
  • Standardized platform capabilities and feature availability across customer websites

eCommerce & Customer Experience​

Pricing Visibility Controls​

  • Logged-in customers can now view product pricing
  • Pricing remains hidden for anonymous visitors where applicable

Document Branding​

  • Added logo support to invoices, credit memos, and downloadable order-related documents

Improvements​

User Experience​

  • Replaced traditional numbered pagination with lazy-loading experiences across product listings, style listings, and similar catalog browsing pages
  • Enhanced the About Us page design and content presentation
  • Added support for an updated review component variant on B2C websites

Tax​

  • Improved tax calculation logic to better align discount handling and tax base calculations across the platform

Marketing & SEO​

  • Added Facebook META TAG support through Meta Manager integration

Bug Fixes​

  • Resolved various UI inconsistencies identified during Magento client migration activities
  • Corrected tax calculation behavior related to discount allocation and tax base computation
  • Addressed multiple customer experience and content presentation issues across website pages and review components

Compliance​

  • Enhanced security measures to enable payment processing on the system
  • Continued adherence to platform security standards through payment provider integrations, controlled pricing visibility, and secure third-party system integrations

Breaking Changes / Migrations​

Shipping Architecture Modernization​

  • Shipping configurations have been migrated to a package-based model
  • Existing shipping configurations may require review and validation to ensure expected behavior after deployment

Cart Operations Modernization​

  • Cart operations have been migrated to a package-based model

Known Issues & Workarounds​

  • Some carrier-specific shipping configurations may require additional validation when onboarding new vendors
  • Legacy browser environments may experience reduced performance benefits from lazy-loading functionality

Metrics​

Platform Improvements Delivered​

  • 2 New Payment Gateway Integrations
  • 3 New Shipping Carrier Integrations (FedEx, UPS, FreightQuote)
  • 2 Major Coding Architecture Upgrades (Shipping Package and Cart Operations Package)
  • 2 New CRM Integrations (Freshsales, Klaviyo)
  • Enhanced QuickBooks Connector
  • 1 New Administrative Dashboard
  • SKU-Level Global Search Enhancement
  • Phase 2 Website Migration Completed
  • Multiple Customer Experience and Performance Enhancements

What's Next​

  • Expand shipping carrier integrations and fulfillment capabilities
  • Continue enhancing CRM, accounting, and marketing automation integrations
  • Deliver additional customer self-service workflows within the Customer Console
  • Improve platform analytics and operational reporting
  • Further optimize catalog browsing, search capabilities, and storefront performance