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Version: 2.0.0

Kitchen365 Console v2.0.0 — Q3 2026

Release Date: October 1, 2026

Executive Summary​

This quarter focused on deepening customer-group-based commerce controls across the Kitchen365 B2C platform, expanding payment, refund, and tax management capabilities, and strengthening search and AI-discovery readiness through SEO/AEO/GEO improvements. Significant investments were also made in marketing and lead-capture infrastructure, visualizer tooling, Customer Console analytics, and storefront theme modernization, resulting in more flexible pricing and shipping controls for businesses and a richer, more personalized experience for customers.

Highlights​

  • Delivered a round of SEO/AEO/GEO fixes covering crawlability, canonical URLs, sitemaps, redirects, metadata, and structured data
  • Integrated the Kitchen Visualizer directly into the storefront for a seamless design experience
  • Expanded customer-group-based commerce controls, including group-specific price visibility, a custom payment option, and automatic free shipping
  • Added MNTN tracking and conversion pixels, configurable per tenant, covering site-wide tracking plus order and lead conversion events
  • Delivered new payment and refund capabilities, including Authorize.Net online refunds for card and ACH, separated Stripe and PayPal checkout options, and ACH via QuickBooks
  • Gave administrators full control of payment methods in the Console, including adding, configuring, and removing methods and restricting them to specific customers or customer groups
  • Added tax management and transparency, with Tax Methods and Tax Base Modes configuration in the Console and a detailed tax breakdown across cart, checkout, and order entry
  • Improved V1 storefront performance through leaner CSS and scripts, faster API responses, and on-demand loading of payment and chat components
  • Launched a live Business Analytics Dashboard within the Customer Console for at-a-glance revenue and performance insights
  • Integrated Freshsales CRM via SSO, with leads captured across all website forms and round-robin assignment automated
  • Integrated Lightspeed ERP with the website
  • Built a "Become a Partner/Dealer" module, complete with an admin review dashboard and automated notifications

New Capabilities​

Admin & Customer Console​

Live Business Analytics Dashboard​

  • Added a live analytics dashboard to the Customer Console homepage, giving administrators an at-a-glance view of business performance with configurable date-range filtering, including an all-time view
  • Added an Order Worth (revenue) metric to the dashboard's Analytics reports, with daily, weekly, monthly, quarterly, and yearly comparison views for tracking revenue trends over time

Blog Management Console​

  • Added blog management capabilities directly within the Console, reducing dependency on external tooling, with integration support for externally hosted blogs

Order & Quote Notification Enhancements​

  • Added the customer's email address to admin order and quote notification emails, reducing the need to open the order in the system just to retrieve contact information
  • Added banner management to the Console, letting authorized users update banner content and images per site without a development deployment

Become a Partner/Dealer Module​

  • Built a complete "Become a Partner/Dealer" module for prospective dealers, contractors, and business partners, including a registration form with dynamic fields and file uploads, an admin review dashboard, status tracking, and automated email notifications

Integrations​

Freshsales SSO & Unified Lead Capture​

  • Integrated Freshsales CRM with the Customer Console via single sign-on, syncing leads captured across all website forms and automating round-robin lead assignment through workflow rules

GHL CRM Connection​

  • Connected a client's website leads (Contact Us, Free Kitchen Design, Signup) to their GoHighLevel CRM via Pabbly Connect middleware for reliable, low-maintenance lead routing

Lightspeed ERP Integration​

  • Integrated Lightspeed ERP with the website to support the client's inventory and order management workflows

Payments​

Authorize.Net Online Refunds​

  • Enabled administrators to process full or partial online refunds through Authorize.Net for both card and ACH payments, initiated directly from order management with status and transaction details tracked automatically

Stripe/PayPal Separation​

  • Separated the combined online payment method into distinct Stripe and PayPal checkout options, each routed and tracked independently with backward compatibility preserved for existing orders

ACH Payments via QuickBooks​

  • Added ACH payment support via QuickBooks on the B2C website and Console, including webhook handling for payment status updates

Payment Methods Management​

  • Added a Payment Methods area to the Console where administrators can add, configure, edit, and remove payment methods for their store
  • Adding a method now takes administrators straight to its configuration, so they can enter their own gateway credentials immediately
  • Added a confirmation step before saving changes to payment, shipping, and tax methods, letting administrators review edits and avoid unintended updates

Customer & Customer-Group Payment Eligibility​

  • Payment methods can now be restricted to specific customers or customer groups, with eligibility applied consistently at storefront checkout and in Console order and quote entry
  • Includes the custom payment option available only to customers in a configured special customer group, with standard options unaffected for everyone else

Shipping & Fulfillment​

Coupon-Independent Shipping Calculation​

  • Shipping rate and shipping-method eligibility are now calculated using the original item price rather than the coupon-discounted price, preventing discounts from unexpectedly narrowing available shipping options while still reducing the customer's final total

Configurable Shipping Notes​

  • Added configurable conditional notes for shipping methods, manageable from the Console, with rules based on order value, product type, destination, and other criteria surfaced to customers at checkout
  • Shipping notes are also included in order confirmation emails

Merchant-Authored Shipping Failure Messages​

  • Merchants can now write their own message to display when no shipping method is available, shown to customers at checkout and to agents in Console order and quote entry in place of the system-generated default

Guest Checkout Shipping Options​

  • Guest shoppers are now rated as the guest customer group, and guests who enter an email matching an existing customer immediately see that customer group's shipping options

Category-Specific Shipping Costs​

  • Implemented separate shipping cost logic for RTA, Assembled, and Semi-Custom cabinet products, including handling for mixed-cart scenarios involving multiple product categories

Free Shipping for Special Customer Groups​

  • Added automatic free shipping for customers in a configured special customer group, applied consistently from cart through order confirmation with no manual adjustment required

eCommerce & Customer Experience​

Price Visibility Controls​

  • Added customer-group-level price visibility configuration, applied consistently across listings, product detail pages, search, and cart, letting administrators show or hide pricing for specific groups
  • Added style-level configuration to show or hide SKU pricing per product style, managed from the Console without requiring code changes
  • Added configurable price-visibility rules for RTA, Assembled, and Semi-Custom products, with customer- and login-based visibility control
  • Updated Console-generated quote emails to respect the frontend's price-visibility setting, hiding prices and the Pay button when pricing is disabled for the site

Customer Price Multiplier Enhancements​

  • Extended Customer Price Multiplier rules to support category- and product-level pricing actions, with full create/edit support in the Console

Item Discounts in Cart Summary​

  • The cart summary now shows item-level discounts and the discounted subtotal, with matching shipping-discount handling when agents add products in Console order entry

Coupon Code Validation​

  • Added coupon code validation and discount calculation in the cart, giving customers immediate feedback on whether a code applies

Custom Option Pricing from Quick View​

  • Items added to the cart from product popups now include correct pricing for selected custom options, matching the product detail page

Checkout Tax Calculation​

  • Updated checkout tax calculation so assembly fees are always treated as non-taxable and discounts are applied to the product price before tax is calculated, aligning tax totals with expected customer pricing

Mobile Cart Summary​

  • Cart total is now shown directly on the mobile cart page instead of only inside the summary popup, reducing taps needed to check the total

Sample Door Option Dependencies​

  • Added support for dependency-based options on sample doors, so selecting one option now correctly updates or clears dependent option choices throughout the ordering flow

Finish-Based Product Configuration​

  • Fixed product configuration so changing the selected finish now loads the corresponding finish-specific product details — images, SKU, pricing, and availability — instead of only updating the finish label

Quotes & Notifications​

Custom Shipping Rates on Quotes​

  • Added support for custom shipping rates on quotes, with quote totals updating accurately when the rate changes
  • The quote payment page now recalculates tax and payment fees dynamically as payment options change

Quote Notification Emails​

  • Added email notifications when a quote is created or updated

Store Name in Email Templates​

  • Email templates now use each store's own name instead of a hardcoded "Kitchen365"

Visualizer Tools​

Kitchen Visualizer Integration​

  • Integrated the Kitchen Visualizer service into the website with a configurable entry point, letting customers launch it without leaving the site

Marketing, Tracking & Lead Capture​

MNTN Tracking & Conversion Pixels​

  • Added MNTN tracking and conversion pixel support, configurable per tenant via environment variables, including a site-wide tracking pixel plus conversion events on order completion, Free Kitchen Design, and Contact Us submissions

Configurable E-commerce Tracking Events​

  • Added standardized e-commerce tracking events (product views, cart actions, checkout, purchase, etc.), each enabled or disabled independently per client

FKD Form reCAPTCHA​

  • Added Google reCAPTCHA to the Free Kitchen Design form, configurable independently for each step

Form-Level Disclaimers​

  • Added support for a configurable disclaimer message displayed below the submit button on forms in the default theme

Early FKD Lead Notification​

  • Added a configurable admin email notification that can be triggered on any step of the Free Kitchen Design form, capturing leads even when customers don't complete the remaining steps

Multilingual CMS Forms​

  • Added multilingual support for CMS-managed forms, with labels, placeholders, and validation/success/error messages translating automatically based on the site's selected locale

Forms Data Export​

  • Added the ability to export website form submission data directly from the Console

SEO, AEO & GEO​

SEO Technical Fixes​

  • Delivered a round of technical and on-page SEO fixes covering crawlability, canonical URLs, sitemaps, redirects, metadata, and structured data, validated against SEO auditing tools and Google Search Console

Custom Metadata Framework​

  • Added metadata support for dynamic product category names, style/category/type values on sample door routes, and configurable custom fields for categories and products, all manageable from the Console

Blog Metadata Overrides​

  • Added custom SEO title/description overrides for blog posts, authors, and categories, falling back to existing generated metadata automatically when a custom value isn't set

Website, Theme & UX​

Infinite Scrolling (Default Theme)​

  • Added infinite scrolling to product listing pages in the default theme, automatically loading more products as customers scroll while preserving existing filtering and sorting behavior

Configurable Header Layout​

  • Added site-level configuration to hide the header's top information bar and/or move Sign In/Sign Up next to the cart icon, leaving existing sites unaffected unless explicitly configured

Compact Mobile Header​

  • Reduced the mobile header's height and spacing for a more compact layout while keeping navigation, search, account, and cart fully accessible

Header Responsive Configurability​

  • Made header elements configurable per device (mobile, tablet, desktop) via site JSON, also fixing the cookie consent banner overlapping other UI elements

New Category/Product Listing Layout​

  • Implemented a redesigned Category/Product Listing Page layout, updating the filter panel, cabinet line cards, and promotional banner placement, fully responsive across desktop, tablet, and mobile

Header CTA Support​

  • Added support for a configurable call-to-action button on the header, below the promotion strip

BCard Gallery & Lightbox​

  • Enhanced the BCard theme so each card can have its own independent image gallery with captions in the lightbox, instead of sharing one gallery across all cards

Tax​

Tax Package Architecture​

  • Introduced a new Tax package providing a structured, extensible foundation for tax rule configuration and calculation

Tax Methods & Tax Base Modes Management​

  • Added Tax Methods and Tax Base Modes management to the Console, enabled per tenant via feature flag, including a formula guide with validation for custom tax base formulas

Tax Breakdown Tooltip​

  • Added a tax breakdown tooltip showing detailed tax line items in the cart, in Console order details, and when adding products to an order

Improvements​

Platform Performance​

  • Optimized metadata payload size to prevent range errors during processing, removing redundant data from large metadata sets

V1 Storefront Performance​

  • Reduced CSS size with unused-style purging and optimized CSS chunking, eliminating render-blocking stylesheet requests
  • Removed unnecessary JavaScript polyfills and streamlined font loading
  • Stripe payment components now load only on checkout pages, and the BirdEye chat widget loads on demand
  • Improved API response times by removing duplicate request processing, adding caching for static content, and preventing slow external calls from blocking page rendering
  • Catalog data now loads without blocking server-side page rendering

Payments​

  • Improved QuickBooks payment error messages, giving customers clearer and more specific feedback for card and bank account issues

Bug Fixes​

  • Resolved an infinite-pagination and related UI issue on the Magento theme's product listing page
  • Fixed the cookie consent banner overlapping other UI elements as part of header responsive work
  • Corrected the Quote page so the "Pay Now" button and price no longer display when order/quote functionality is disabled for a site
  • Fixed QuickBooks payment status not updating correctly on orders
  • Fixed order status updates from payment webhooks
  • Fixed repeated tax and payment-fee recalculations at checkout
  • Fixed quote validation for bundle products
  • Fixed street address validation in the Console

Metrics​

Platform Improvements Delivered​

  • 3 New Integrations (Freshsales SSO, GHL CRM, Lightspeed ERP)
  • 1 New Visualizer Tool (Kitchen Visualizer)
  • 5 New/Enhanced Payment Capabilities (Authorize.Net Refunds, Stripe/PayPal Separation, QuickBooks ACH, Payment Methods Management, Customer-Group Payment Eligibility)
  • 2 New Tax Capabilities (Tax Methods & Tax Base Modes, Tax Breakdown)
  • 1 New Business Analytics Dashboard
  • 1 New Partner/Dealer Module
  • Multiple SEO/AEO/GEO and Customer-Group Pricing Enhancements